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The Truman Bodden Law School is committed to ensuring that we provide for our students a high quality educational experience, supported by appropriate academic and administrative facilities. We recognise, however, that there may be occasions when students will feel that they have cause for complaint. In this context, a complaint is defined as an expression of dissatisfaction either about the courses, facilities or services provided by the Truman Bodden Law School or about actions or lack of actions by the Truman Bodden Law School or its staff.
Complaints may be made by individuals or by groups of students. This Complaints Procedure sets out how students may seek to have complaints addressed. It should be recognised that the vast majority of student complaints can be handled fairly, amicably and to the satisfaction of all concerned on an informal basis. Only when informal means have been exhausted should a formal complaint be pursued. The Complaints Procedure contains details of making informal and formal complaints.
Last Updated 2019-02-13